TERMS & CONDITIONS

Istanbull Katz | Cat Wine & tapas House

Last updated: 8 October 2026

Welcome to Istanbull Katz, a wine house and home to our resident rescue cats.

By making a reservation, entering our premises or attending an event, you agree to comply with these Terms & Conditions and our House Rules, which are available on our website and at the venue.

Our cats' welfare, the safety of our guests and responsible alcohol service are our priorities.

1. Who We Are

Istanbull Katz is a cat wine house located at:

3 Little East Street, Brighton, BN1 1HH, United Kingdom

Trading company: Istanbull Katz LTD

Company registration number: 16773977

Email: booking@istanbullkatz.co.uk

Telephone: +44 (0) 1273 790089

2. Reservations, Deposits & Minimum Spend

There is no entrance fee at Istanbull Katz.

We operate a £25 minimum spend per person, which can be used towards food and drinks during your visit.

To secure your reservation, we require a £5 deposit per person at the time of booking.

This deposit is not an additional charge. The full deposit amount will be deducted from your final bill when you visit.

For example, if two guests make a reservation, a £10 deposit will be collected in advance and deducted from their final bill.

All standard reservations are for 2 hours.

If you wish to stay longer, we may be able to extend your visit, subject to availability and a further £25 minimum spend per person.

3. Booking Changes, Cancellations & No-Shows

We understand that plans sometimes change.

If you need to cancel your reservation, please let us know at least 48 hours before your scheduled booking to receive a full refund of your deposit.

Cancellations made less than 48 hours before your reservation are non-refundable, and the deposit will be retained.

If you do not attend your reservation without notifying us, your deposit will also be forfeited.

If you arrive late, your reservation will still end at the originally scheduled time, and we cannot guarantee an extension.

If we need to cancel your reservation, we will offer a full refund of your deposit or an alternative booking date.

These conditions do not affect your statutory consumer rights.Repeated no-shows may result in future booking restrictions.

Ticketed Events

Special events, including wine tastings, quiz nights and other ticketed experiences, may have separate booking and cancellation conditions.

Unless otherwise stated at the time of booking:

Bookings for 1–3 guests:

• 72 hours or more before the event: Full refund.

• Less than 72 hours before the event: Non-refundable and non-transferable.

• No-shows: Non-refundable.

Group bookings for 4 or more guests:

• 72 hours or more before the event: 20% refund.

• Less than 72 hours before the event: Non-refundable and non-transferable.

• No-shows: Non-refundable.

Any statutory refund or cancellation rights remain unaffected.

Private Hire & Exclusive Bookings

Private hire arrangements may require a deposit or advance payment.

Cancellation, rescheduling and refund conditions will be provided and agreed upon before confirming the booking.

For private hire and exclusive booking please email to booking@istanbullkatz.co.uk

4. Responsible Alcohol Service

Istanbull Katz operates as an 18+ wine house.

All guests must be aged 18 or over. We operate a Challenge 25 policy, and valid photographic identification may be requested.

We reserve the right to refuse entry to anyone who appears intoxicated or whose behaviour may compromise the safety or comfort of our cats, guests or team.

Alcohol must be consumed responsibly.

Our staff may refuse or discontinue alcohol service at any time if a guest appears intoxicated, has consumed an excessive amount of alcohol or behaves inappropriately.

Guests whose behaviour threatens the safety, comfort or wellbeing of others, or who refuse to follow reasonable staff instructions, may be asked to leave immediately.

We kindly ask all guests to respect these decisions.

5. Food & Drink Requirements

As our wine house is also home to rescue cats, guests ordering alcoholic drinks are required to order food alongside them.

Food and drinks must remain at your table and should not be left unattended.

Guests must never offer food or drinks to our cats.

Outside food and drinks are not permitted without prior approval.

6. Food Allergies & Dietary Requirements

Please inform our team of any food allergies, intolerances or dietary requirements before ordering.

Where possible, we recommend contacting us before your visit if you have a serious allergy.

Although we take reasonable precautions when preparing and serving food, we cannot guarantee an entirely allergen-free environment.

Our team can provide information about ingredients and potential allergens to help you make an informed decision.

7. Our Resident Rescue Cats

By visiting Istanbull Katz, you acknowledge that you are entering a venue where live animals reside and move freely within their designated areas.

Our cats are permanent residents, not entertainment animals.

We cannot guarantee that cats will be awake, active, sociable or available for interaction during your visit.

Some may prefer to sleep, rest or spend time away from guests.

Guests must respect their choices and follow our House Rules at all times.

8. Animal-Related Risks

Although we take reasonable precautions to maintain a safe environment, interacting with animals carries certain inherent risks, including scratches, bites and accidental contact.

If an incident occurs, please notify a member of staff immediately so that appropriate assistance can be provided.

Where necessary, seek medical advice through NHS 111 or emergency services.

9. Personal Belongings

Cats may occasionally scratch, chew or otherwise damage personal belongings.

We ask guests to keep bags, clothing and other personal items safely stored and away from the cats.

10. Cat Allergies

Guests with cat allergies should consider their individual health needs before booking.

If you have concerns about exposure to cats, we recommend seeking

11. Waiver Agreement & Group Booking Responsibility

All guests are required to read and sign our waiver before attending their booking at Istanbull Katz.

Once a reservation is confirmed, the waiver link will be provided to the person making the booking.

For group bookings, the lead booker is responsible for sharing the waiver link with every guest included in their reservation and ensuring that everyone has the opportunity to read and complete it before arrival.

By attending a booking at Istanbull Katz, guests acknowledge that they have been informed of our waiver requirement and are expected to have read, understood and accepted its terms.

If a guest arrives without having signed the waiver, their attendance does not remove the requirement to complete it.

Claims that the waiver link was not received, shared or communicated by the lead booker do not remove the lead booker's responsibility to inform their group.

Each guest remains individually responsible for reviewing and accepting the waiver terms.

By making a reservation, the lead booker agrees to communicate these requirements to all members of their party.